Postby bplath on Sat Feb 02, 2008 9:59 am
I run WP10 and Windows XP.

Lately, I’ve been having a problem printing from the WP toolbar. I can print from the windows My Document page, but not from WP. The advent of this problem may have coincided with downloading an updated version of Internet Explorer, but I can’t be certain of this. Any ideas?

Postby Graphcat on Thu Feb 07, 2008 11:45 am

From the toolbar? That should bring up the same dialog as pressing F5. If I had to guess, not knowing when the process fails, or what the last message is (print dialog, error message, any other message at all), I’d guess that WordPerfect is remembering which printer to send the job to, based on the printer it last sent that document to, and that printer is no longer the current installed printer. If that’s the case, there are multiple print jobs building up in the queue for the printer–you can check that in your printer list, by going to Control Panel, printers, and double-clicking each installed printer, and seeing if there are any jobs waiting. Anything there probably means the printer driver is set to “Use printer offline”.

What’s the very last normal step in the process of printing before the job “doesn’t print”?

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger
http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com

Postby Mike Dante on Tue Dec 05, 2006 12:00 am
Help!

Here is a problem I have had for some time. When I have a multi-page letter in which I want to put photos. I copy the photos from another application and paste them into WordPerfect. The first several photos work perfectly. Then, after I have pasted the 6th (or 4th, number not constant) photo, when I try to move the photo, WordPerfect crashes.

The CARM wizard opens, but doesn’t give me the option of saving my document, nevertheless I try to send the CARM report. On the next page of the wizard, I fill in my e-mail address, describe the problem and try to send the report. An hourglass comes up and after some time I get the message that the Wizard is unable to connect and cannot send the report. I can connect to the Corel website with my browser with no problem.

[I have WordPerfect X3 with SP1 installed.
My operating system version: XP Media Center Service Pack 2
RAM: 1GB, 450 MB Free
free disk space: 180GB]

Mike Dante

I’m probably biased as the author of Graphcat, but I don’t see why pasting the photos is a good thing. It’s extremely dependent on memory (and so on everything else loaded–the usual spyware tests should be run to be sure), and not as easy as just pressing F11 (same as choosing Insert, Graphic, From file in the menus) and selecting the photo. That’s how Graphcat builds a catalog, and there are no problems with catalogs of hundreds of images, done that way, if there aren’t other issues causing conflicts.

Another approach–obvious, but I’ll say it anyway–lay out each page of the document as a separate file.

Mike Dante wrote:Help!
The CARM wizard opens, but doesn’t give me the option of saving my document, nevertheless I try to send the CARM report. On the next page of the wizard, I fill in my e-mail address, describe the problem and try to send the report. An hourglass comes up and after some time I get the message that the Wizard is unable to connect and cannot send the report. I can connect to the Corel website with my browser with no problem.

[I have WordPerfect X3 with SP1 installed.
My operating system version: XP Media Center Service Pack 2
RAM: 1GB, 450 MB Free
free disk space: 180GB]

The CARM is a magic trick that I have yet to see work. I’ve noted that if “Spyware Doctor” (by PCTools) is running on the system, complex WP documents will crash consistently, leading to the CARM screen; the fix is to turn off Spyware Doctor from the icon–total removal is not necessary. Other tools or security products running in the system tray can also cause conflicts, so testing with them all turned off is a good idea.

Getting CARM to work is a job for Corel. All that’s practical from the user’s end is to not do whatever is crashing WP.

Jerry Stern
Moderator and Webmaster

Postby Mike Dante on Tue Dec 05, 2006 6:27 pm
Corel won’t let me e-mail them information about their program since I have a student version which doesn’t include tech support.

In fact, I can’t figure out how to do anything except read the pages on their site. They claim they have a user community but when I click on the user community tab I don’t get anything useful. No messages and no way to post a message.

Mike Dante

Their newsgroups do work, but they aren’t monitored by Corel staff, at least not officially. Instructions are here:
http://support.corel.com/scripts/rightnow.cfg/php.exe/enduser/std_adp.php?p_faqid=754345

However, those groups require newsgroups software. Agent, by Forte, is excellent. (http://www.forteinc.com) They have a free version.

There is an easy way to read the groups without newsgroups software; go to http://groups.google.com and search the groups for ‘WordPerfect’. You can read all the recent threads there.

All that said, does the problem still exist if you use ‘Insert graphic from disk’ instead of pasting the images?

I’ll add that checking the ‘graphic ON disk’ checkbox is preferable when selecting the image–it doesn’t store the image in the document, but gets it as needed from the original file. so that the document stays small and less memory and system resources are used. With that option, my Graphcat customers have been building graphics catalogs containing hundreds of images with few problems–maybe more, but testing gets rather lengthy when the catalogs get that big.

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger
http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com

I was surprised to find, on looking, that Quattro Pro’s extensive list of date and text forumlas don’t contain anything to convert a date to a weekday, like “Tuesday”.

Here’s the formula you’ll need do such a conversion:

To try the example, place a date in cell A2, and the formula in B2:

@IF(A2<1," ",@CHOOSE(@WEEKDAY(A2), " ","Sunday","Monday","Tuesday","Wednesday", "Thursday","Friday","Saturday")) Some notes: that first blank selection is required, as the @CHOOSE function wants a "zero" case, but @WEEKDAY returns 1-7. You can, of course, abbreviate or translate the weekday names; just be careful to keep the quotes and commas matched up in sets. The @IF at the beginning, with the extra set of blank quotes, leaves the cell blank if the cell that should contain a date is empty. Jerry Stern Moderator and Webmaster Author of Graphcat and FileTiger http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com

post by kurtzern on Sat Sep 09, 2006 1:08 pm
Does anyone else find the bottom-most WPX3 toolbar as useless and distracting as I do? More importantly, is there any way of getting rid of this obnoxious addition. A large indictment against Micro$oft has been the extraneous “goodies” they add to their occasionally useful programs. Is Corel now following that example?

(I mean the bar that begins with a “WordPerfect” box followed by that most obnoxious Yahoo icon. The other toolbars are editable and dispensable: why not this one?)

All help appreciated.

kurtzern

You can right-click that toolbar, and uncheck it. It will go away. But FIRST, right-click and look at the other toolbars available. Most are specialized, but not all. I’ve been using the one marked “WordPerfect 7”, for the same reason–the Yahoo! logo won’t stay gone after I edit if off the default toolbar. The right end of the toolbar is where I add buttons for typesetting features, and I don’t use WordPerfect to search the net, and wouldn’t use Yahoo! for that in any case.

As to why… First the disclaimer… I’m not associated with Corel in any way beyond having bought their products and selling add-in clip art cataloger software that runs in their product (https://www.graphcat.com) for the past 15 years. And any comment of mine is a guess.

Guess: They probably get paid for the Yahoo! clicks, just like I get paid if someone clicks my Google ads on these pages, or runs a search from my suggested home page for hardware customers (http://www.filetiger.com/start) and then clicks an advert from a search result. It’s pennies. But it’s enough to pay for running this board, and for Corel it might be enough to pay them enough to damage their product with embedded click-ads.

And Adobe is doing it too, in Adobe Reader 7. And version 6 installed a program link for online paid printing of PDFs called “PrintMe”. At least that was vaguely related to the product.

If you dislike that ad, tell Corel (and Adobe, too) that you don’t like it. Send a request for uninstall instructions to Corel through technical support. Every support request costs money; if the ad button isn’t profitable, it will be gone in the next version.

Jerry Stern
Moderator and Webmaster

Post by kurtzern on Mon Sep 11, 2006 8:04 pm
Thanks Jerry,

First, that toolbar does not respond to a right-click; this may be because I am using the “trial” version of Standard until my Student-Teacher version arrives. I hope so. Since I get neither support (Hah!) nor manual with that, I trust they will not dare overburden it.

I find none of the pre-canned toolbars adequate for my purposes, so the first thing I do in any WP setup is to create my own toolbar. I’ve been doing that since my baptism into WP4.2 in DOS days. I do not object to all bells and whistles; I just want them to be my bells and whistles. A program, after all, is a tool. I gather that that concept is beyond most current programmers.

I will devote my spare time this week to being as obnoxious as possible to Corel Support. At least I can turn the TV off or mute the commercials: that only-a-jerk-could-tolerate Yahoo icon deserves its name. It is an obscenity on my screen.

FYI, BTW: my Adobe 7.0 Standard is not that encumbered, or else I was able to get rid of it — I forget now.

Thanks again. I wish I lived closer to Baltimore!

ernie kurtz

Postby Graphcat on Wed Sep 13, 2006 9:44 am

Very possible. Be sure to completely uninstall the trial version before installing the full version. The trial version was created using Installshield, the most popular install builder among corporate software companies, who bought because it’s the most expensive, not because it’s good. It’s not reliable on trials.

While looking at the previewer problem, I found an answer to the Yahoo! problem.

Run the setup program again, choose the option to change which program features are installed, and expand the list for WordPerfect. The last item is Yahoo! Search; pull down the right-side tab, and choose the bottom option, to not install. Click Next and finish the setup program. That took the Yahoo! button off the main toolbar, and my edited changes are sticking.

The younger programmers were raised on game writing in object-oriented (click anything, something should happen) programming. Some old-timers were taught programming by flow charts to map out an actual process in a sequence. It really does make a difference in the final result.

kurtzern wrote:FYI, BTW: my Adobe 7.0 Standard is not that encumbered, or else I was able to get rid of it — I forget now.

It’s in the free Reader. It’s not in my 6.0 Pro.

kurtzern wrote:Thanks again. I wish I lived closer to Baltimore!
ernie kurtz

Yes, Bawlmer is nice. But now I’m nearly as far from there as from Warshington. 🙂 Westminster MD is farms and bedrooms for DC.
Jerry Stern
Moderator and Webmaster

Postby kurtzern on Wed Sep 13, 2006 6:22 pm
Is Westminster Eastern Shore?

Speaking of skinned cats, at least on the trial version, I found I could right-click drag the offending toolbar completely off. I’m not sure if it will re-appear when I re-open WP, but even if it does, that is a simpler move than monkeying with set-up in a trial version. I just hope they have not mucked up the Educational version beyond depriving it of support and manual. But thanks for the hint when I do get to setting that up.

ek

No, Westminster is in Carroll County, 25 miles NW of Baltimore, and around 30 north of the DC beltway.

From what I’ve seen of the X3 versions, the variations aren’t major. The programs themselves are pretty much unchanged, and the variations are mostly in what’s in the bundle, and some bulky stuff like graphics, fonts, and the larger set of language modules.

Jerry Stern
Moderator and Webmaster

Postby kurtzern on Thu Sep 14, 2006 10:56 am
Jerry: Thanks. Except for the utility to me of what is headed the “Previewer,” I’d probably skip X3 and return to WP10. I did futz around a bit copying various files in the “Viewer” folder from the X3 to the WP10 location, but without accomplishing anything. And I am a bit shy about monkeying around under the hood unless such seems really needed.

I’m intrigued by the two completely separate locations of the two programs. WP10 (and WP Office2002) are in c:\ProgramFiles\Corel; X3 resides at c:\ProgramFiles\WordperfectX3. This simplifies file copying endeavors, though I have not yet found a way to make “Previewer” available in WP10.

It also seems to allow having WP in X3 and in WP10 open at the same time. Any thoughts in the advisability or in- of doing that?

FYI: I have 1 gig of RAM on this Dell 8250 and usually have three browsers open (Netscape, Firefox, Maxthon) with XMradio playing from one NS window; also ProCite and X1 (a file search program) and MailWasher and Thunderbird on ready alert. My a-v etc. program is the Kaspersky suite, and I also have Roboform and FreeMemPro running. Even with this load (but with only X3, not WP10 running), FreeMemPro show about 500 mgs of RAM available. I’ve cut Dragon Naturally Speaking from start-up, but I do access it occasionally without difficulty.

Suggestions or observations?

ernie kurtz

Postby Graphcat on Sat Sep 16, 2006 2:01 pm

It works fine. I do that sometimes, as it’s the only practical way, on a dual-monitor setup, to have two copies of WordPerfect open at the same time, and have each one maximized on one monitor. You can stretch one copy of X3 across one monitor, open 2 documents and tile them side-by-side, but then X3 can’t keep up with the display and there is major rewrite flicker. But X3 and 12 (or 11, or 10), each open on one screen, works very well.

The usual cautions apply–1 Gb of RAM is good, and 128 Mb of video RAM is a must, on a good nVidia GeForce card, 6200 or higher.

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger
http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com

by kurtzern on Sat Sep 09, 2006 1:04 pm
The “Viewer Manager” in my WP10 (2000) died, and re-installing the program did not bring it back. Any ideas?

Relatedly, the Viewer Manager in WPX3 offers only ill-proportioned hints: any hope for a return to the very functional Viewer Managers of WP8 and before? Has anyone been driven to re-install WP8 to regain that most useful feature?

(I have no use for the other Corel programs, and I am a pretty straight word processing user — few if any tables, etc.)

Thanks.

ek

Got me. There is no listing for a “viewer manager” in the WP10 help file. Is it for viewing files, fonts, graphics? Where is it? Perhaps it has another name? Not QuickView, is it? That was a separate bundled product, with a separate install on the WP10 CD.

Jerry Stern

Postby kurtzern on Mon Sep 11, 2006 8:12 pm
Hi again Jerry,

(We really have to stop meeting like this!)

By “Viewer Manager” I mean what comes up when one clicks on the “Preview” icon in the WordPerfect “Open File” Button Bar — the one between “Folders” and “Favorites” (aren’t they great at alphabetical order?)

The right side of that screen opens and one is supposed to be able to see (“view”) a part of the document that is chosen/highighted on the left side of that screen. I really do not know what to call it, but since the message I get in WP10 is “Viewer not available,” I thought there was some little guy or gal in there managing the thing, only she or he seems to be on perpetual break these days. I am not unfamiliar with labor stoppages, but this is a bit ridiculous.

Any hope?

ernie

kurtzern

From your other posts I gather that you have multiple versions of WordPerfect installed. I do too, and the Viewer, which is a feature I haven’t used since version 6.0, doesn’t work for me in 8, 10, 12, or X3. Some crash, some flash, some don’t appear. Odd–11 works.

In looking further, I see that Corel has no useful articles on this in the knowledge base (beyond saying that it must be turned ON in Tools, Options, Display), but I found a clue–it looks like it’s a shared program that applies to all Corel products. The program files are duplicated, always in Programs\Viewers for each version.

That implies a problem of design, where the registry settings can only handle one version of the viewer, which might not be the newest one.

Checked my notebook, which only has X3. It works.

I don’t see a fix that will definitely work, but it’s possible that removing all the WPs and cleaning the settings out (there’s a tool for that on the Corel site) and then installing just one version of WP should work.

That’s a big test, and I won’t try it here, as I do need all these versions for answering posts here.

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger
http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com

Corel has announced Service Pack 1 availability for both Corel WordPerfect Office X3 and for CorelDraw Graphics Suite X3.

It’s a long dynamic link that won’t really work properly as a pasted link, so just go to http://www.corel.com, click on Support, and then on Downloads and Patches to reach the master list. As usual, there is a readme file, and it tells the subversions that the patches will run on–look in Help, About to check what subversion you have.

Allow some time if you have a slow connection–the SP1 English download for WP X3 is just over 80 Mb. The server was running quite fast during my download, averaging over 600 Kb/second; it appears that any slowdowns won’t be at that end.

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger
http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com

Postby Michael Bishop on Tue Jun 27, 2006 7:21 pm
Frequently I type in Russian or Greek. In previous versions of WordPerfect this was quite easy, especially since I also have a really good spell check.

However, in the last few years, I have not been able to use WordPerfect to type Russian or Greek. I do not know if the problem is with WordPerfect or Windows 2000. Instead of getting the proper letters, I get accented Latin letters. In order for me to type in either Russian or Greek, I have to use the alternative word processor and then copy it into WordPerfect. I can also use WordPad, but not WordPerfect.

Does anybody have any suggestions?
Michael Bishop
http://www.Michael-Bishop.com
http://www.OrthodoxLiturgicalText.com
Join us for the Russian Festival, 20-22 Oct 06

Postby Graphcat on Wed Jun 28, 2006 8:56 am

What happens if you manually change the font of the ‘accented Latin’ to WPCyrillicA or WPGreekHelvetica ? Or select the font before starting to type?

IOW, I suspect that WP left out a step from the old days, when choosing the language keyboard option also selected a matching font.

Jerry Stern
Moderator and Webmaster

Postby Michael Bishop on Wed Jun 28, 2006 9:38 pm
I think that you hit it right on the head. It used to be that when I typed in Russian, I would see Russian letters in reveal codes. Now I don’t. I have not checked out the spell checker.

Another problem with this is that when I send the document to somebody else, they will not be able to read it. That is bad!

Michael

What happens if you manually change the font of the ‘accented Latin’ to WPCyrillicA or WPGreekHelvetica ? Or select the font before starting to type?

IOW, I suspect that WP left out a step from the old days, when choosing the language keyboard option also selected a matching font.

Michael Bishop
http://www.Michael-Bishop.com
http://www.OrthodoxLiturgicalText.com
Join us for the Russian Festival, 20-22 Oct 06

Hello – I just started using Rel. 12 and for some incredible reason it is stuck on using Font Size 12.

No matter what I do, any attempt to override the 12 font size is prevented. The font code looks like X/12 wherever the font is displayed in reveal codes with the X being whatever size I tried to use.

Could someone plse help me destroy the rule of 12 so I don’t have to keep going back to release 8. :^|

Thanks a bunch.

Bob Price

It sounds like you’re trying to use a printer font that doesn’t exist in anything but a size 12. That’s just barely possible if there is no defined printer on the system, or if the default printer is a dot matrix or a very old laser.

WordPerfect (all versions) will automatically substitute an available font for a font that it detects as missing or corrupted. If it does that, it will show up in Reveal Codes with an asterisk by the name in the code, and if you put the insertion point directly to the left of the font code in Reveal Codes, it should expand to show you both the font you chose and the font it substituted.

Fix? Hmmm. First, check that your default printer has been setup. Second, check that your default document initial font is TrueType, and is NOT a printer font. To do that, from a new document, press F9 (font), pick the font you will use as the document initial font. (Look for the little ‘TT’ logo at the left for TrueType; a picture of a printer means a printer font–they cause problems; avoid them.) Then click the ‘Settings’ button, and choose “Set point and typeface as default for all documents.”
Note that this new font will apply ONLY to new documents.

There is another possibility, and this applies only if the problem is showing up on old documents previously created in WordPerfect 8, or any other program requiring an import, like Word. If those documents were originally created using an old printer that was generally used with built-in fonts (printer fonts again), WordPerfect will change the formating during retrieval. Take a look at the setting (in Tools, Settings, Environment) “Reformat documents for the WordPerfect default printer on opening” and test reversing that setting to see what effect it has on your old documents.

If the problem is in the automatic font substitution, it’s possible to edit that–look in the help file on the Find tab for ‘font subtitution’ for full instructions. Short version–it’s F9 (font), click Settings, Edit font mapping.

by RBPrice on Thu Jun 15, 2006 6:56 am
Thanks for the response Jerry – I fussed with things this morning and it seems to be something in the file itself. It was created in WP8 and WP12 doesn’t like something. It is a form I used to invoice my customers.

I test several other old WP8 files and they all seem to be OK so I will just recreate the form.

Thanks again.
Bob Price

If the file is corrupt, you can also try using Insert, File to add it to a nearly blank document, with just a space typed in it. That repairs some files.

by RBPrice on Thu Jun 15, 2006 3:16 pm
Hello again Jerry – the problem was a non True Type font selected at the start: Sans Serfif 10.

Once I got rid of that, things went back to normal.

Plse give me your snail mail address and I will send you a 6 pack of Guiness Stout.

Shalom
Bob Price

Hmmm. Virtual beer… 😉

Well, it’s here: http://www.sciencetranslations.com/contact

But I hate to think what the USPS would do to it in transit. (sigh)
Oh, well.

by mikewinsc on Wed May 24, 2006 10:01 am
Can I use WordPerfect as a WebDAV client?

For the official answer, ask Corel, as there appear to be some specific standards involved. WebDav is mentioned in the Corel XMetal 4 information on the Corel site, but nowhere else that Google has cataloged as of just now.

That said, I don’t see how you could use a word processor for remote editing of documents unless it was specifically designed to do that. I have clicked Open in WordPerfect X3, and specified a web document, and chose ‘Open as Copy’ with good results, but there isn’t a way to send the document back to the web without some outside software to complete the upload.

Corel is always looking for feature requests; send it in to them…

by barb on Tue May 23, 2006 3:55 pm
I am using Word Perfect 11, I need to know how to stay in sub folders. I dont want to have to go to the main file page. I want to work in a particular folder until I elect to go to the main file page

Just click on Open, or press Control-O. Navigate to where you need to be, and open the file. (Do NOT use the history list.) WP will remember that folder the next time you go to Open, until you exit WP, when it will revert to the setting in Tools, Settings, Files, Document, Default document folder.