by Lee Whitney on Fri Jul 29, 2005 9:56 am
The iP4000 printer has provision for printing either from the usual source of paper or from a cassette. This would make it possible for me to use the cassette for regular paper and the usual one for photopaper (or vice versa), as I do a lot of both kinds of printing. However, WP 10 seems only to recognise the usual source, no matter which I direct it to use in the Properties tab on the print menu. Does anyone know of a fix?

I’ve gone down that road with WP 10 and an HP Laserjet 4 with extra paper tray–there is definitely a bug in 10 regarding paper source. As I recall, the issue was that the paper was being selected based on what the printer defined the contents of the tray to, matched with the paper type chosen in the paper selection dialog. Yes, that’s convoluted, and yes, that will result in WP ignoring the physical location you’ve selected.

The eventual fix was to upgrade to WP12, which behaves better with multiple paper sources.

What helped in both 10, and setting up the fix in 12 (working from memory here): We created an alternate paper type (_letterhead) and set the paper type AND the paper source directly in the properties for the paper type.