Post by Ellen on Wed Jun 08, 2005 11:08 am
I’m using WP10 in my office. If I open more than one file at a time, or perform several tasks in a row, the program locks up for several minutes (up to 1/2 hour). Very inconvenient and frustrating. Any suggestions?
Any help will be appreciated.

Ellen

Postby Graphcat on Wed Jun 08, 2005 3:39 pm
Is this new? Was it always that slow?

If it’s always been that way, the computer may be too slow or too underpowered. For WordPerfect 10, the system should have at least 256 Mb RAM, and the processor speed should be 800 MHz or better. Long pauses while working are typical of a system with not enough RAM; Windows compensates by writing parts of memory back and forth to the hard disk–it’s called buffering when it’s good, and thrashing when it’s excessive.

If it’s a new problem, then there is software running on the system that doesn’t belong there. Odds are that there is a spyware program (or bunches of them) in there.

Here’s some background on spyware, by yours truly:
http://www.filetiger.com/articles/spyware.html

To check, try running a spyware cleanup tool–the best of the free and easy ones that don’t need a lot of research is Spybot SD. (version 1.4 is out as of this writing). Look at http://security.kolla.de.

There are more powerful cleanup tools, but be careful; some are for professionals, and some of the ‘tools’ are in themselves spyware, so look up the reputation of any tool before using it, possibly on groups.google.com.

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger
http://www.startupware.com
http://www.filetiger.com
https://www.graphcat.com